Delivery Information

Ablekids ships to destinations in the UK.

 As delivery charges are calculated based on weight, the cost of delivery is given to the customer once items are in the shopping cart and relevant information has been provided. Customers can access an estimated shipping charge. Once the delivery charge has been calculated, customers can choose whether to proceed with order.

Royal Mail First Class: This usually means delivery within 1-2 working days for orders placed before 3pm. 

Standard parcel: This usually means delivery within 3-5 working days.

Recorded delivery:  This usually means delivery within 1-2 working days. Customers must sign for goods.

Although every effort is made to get goods to customers as explained above, customers are asked to allow 14 days for delivery.

 

School/Council orders: There is a flat rate delivery rate of £6.00 applied to all orders from UK schools, educational organisations and Councils.

 

Cancellation rights

Customers have the right to cancel an order up to 14 working days (not including weekends or bank holidays) after the day on which they receive the ordered goods. Customers are required to inform Ablekids by filling out the Returns form at the bottom of the Home Page of their decision to cancel an order and cancellation is effective from the date of this notice.

Customers will be fully reimbursed for cancelled orders as quickly as possible and definitely within 14 days.

Goods must be returned in a state which makes them fit for resale.

 Please note that cancellation rights do not apply to the following products: PDFs which have been sent, CDs or DVDs which have been unsealed.

Customers who cancel an order which has already been despatched will be required to pay for the cost of returning the ordered goods.

 

 

 

 

 

 

 

 

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