Terms & Conditions

Ablekids makes every effort to give a fair and reasonable description of goods, however, sometimes the image provided may differ slightly from item purchased.

 

Return of goods

Please inform Ablekids by filling out the Returns form which can be found at the bottom of the Home Page, no later than 14 working days (excluding Saturdays, Sundays and public holidays) after receipt of goods. If the customer does not want a replacement product, a refund will be issued as quickly as possible and no later than 14 days after return of goods. Please note, customers will have to cover shipping costs for returned goods and will not be re-imbursed for this cost. 

Returns policy does not apply to sales of PDFs.

 

Cancellation rights

Customers have the right to cancel an order up to 14 working days (not including weekends or bank holidays) after the day on which they receive the ordered goods. Customers are required to fill out the Returns form at the bottom of the Home Page informing Ablekids of their decision to cancel an order and cancellation is effective from the date of this notice.

Customers will be reimbursed for cancelled orders (excluding the delivery charge if the order has been despatched) within 14 days using the same form of payment as the customer.

Goods must be returned in a state which makes them fit for resale.

 Please note that cancellation rights do not apply to the following products once they have been despatched by email:

  • PDFs 

 

Customers who cancel an order which has already been despatched will be required to pay for the cost of returning the ordered goods.

In the event of any legal dispute, all matters shall be resolved through the Scottish legal system and heard in a Scottish court of law. 

Goods remain the property of Ablekids until paid in full.

Ablekids can be reached in writing at 46, Ballifeary Road, Inverness, IV3 5PF, UK.

E-mail: info@ablekids.co.uk

Tel: 07833312960